Offer terms for new customer promotion

Which services does the free visit apply to?

Our one free visit promotion applies to K Health’s 24/7 virtual adult and pediatric urgent care visits for people ages 3-85 years old (valued at $23). It is not redeemable for mental health anxiety or depression treatment or ongoing care, available as part of our $12 per month membership.

K Health services are not insurance and exclude ancillary services (e.g., labs, equipment, cost of medication, referrals to specialists, etc). See Terms of Service.

Who can use this program?

This offer is currently only available to first time K Health account owners who reside in Florida and Texas. Residents must download the app and create an account between September 17, 2021 and October 25, 2021 and use the one free visit before November 21, 2021.

How long will this be available?

We are offering one free virtual urgent and pediatric care visit, subject to the exclusions listed above, from October 7, 2021 through December 21, 2021. 

What is the promo code?

At checkout you can apply the following promo code for the one free visit: KOUTSMART

How do I use the promo code? 

  1. Download the K Health app on your phone
  2. Select “Urgent Care”, “Get a prescription” or “Access pediatric care” in the home screen
  3. After you answer questions about your symptoms, you’ll see an option to “Chat with a clinician.” Click that and answer a few more questions. 
  4. Once prompted to pick a payment option, enter KOUTSMART when asked if you “Have a coupon code?” This will waive the entire cost with no credit card required.
  5. Get the medical care that you need

I already have an account with K Health, and I cannot input a promo code. Why?

The offer is for new account users only, who create an account on or after October 7, 2021. If you already have a membership with K Health, you already get unlimited chats with our 300+ board certified clinicians. 

I’m not sick. Should I still download the app?

Getting the app set up on your phone in advance will help you be ready to connect with a doctor in minutes, whenever you or your child needs it most. Our doctors can help with non-urgent medical needs, including refilling prescriptions. Learn more here

What are some things I can use the urgent care visit for? 

From UTIs to dental infections, K Health’s  affiliated board-certified clinicians can treat you remotely. See what we treat here. Clinicians will prescribe medication if it’s medically appropriate and can send the medication to the local pharmacy of your choosing.

Do I need to enter a credit card?

Nope! With the promo code you’ll skip the payment all together.

Any other questions?

Please contact us here.