The Intelligent Front Door
PatientGPT is the intelligent layer across your website, voice, portal, outreach, and the clinic. One conversation, one record, one set of rules — orchestrated in your system.
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IllustrativeHe's 4. It reached 102.5 last night.
Thank you. Given his age and how long this has lasted, a same-day visit makes sense. Here is what is open near you:
The 6:40 one, please.
Booked for 6:40pm today. I have sent his intake summary ahead to the clinician.
One front door, orchestrated in your system
Peer-reviewed clinical AI that talks to patients under your brand. Dynamic Intake gathers what a clinician would ask, the Orchestration Layer coordinates every intent, and your Policy Document decides where the patient goes.
Your rules, built in
Your Policy Document sets where patients go. Your Clinical Protocols set when it hands over. Your knowledge covers hours, parking, and labs. Changed in hours, not build cycles.
One conversation, one record
Website, voice, portal, outreach, and in the clinic. Whichever door a patient comes through, the thread and the chart follow them, so they never start over.
Connected to care
Solving every intent, from care navigation to async visits to the right specialist — and resolving into a visit written back to the EMR.
See PatientGPT in action
Recorded walkthroughs of what your patients experience.
Platform Overview
1 video
Chronic Care
2 videos
eVisits
4 videos
Health Check
2 videos
Screenings
1 video
Specialty Care
1 video
Weight Management
1 video
Safe by design, and evidence you can check
Safety is the foundation the platform is built on, not a feature added later. Every conversation runs against your Policy Document and is scored by the Supervisor and Judge.
Peer-reviewed clinical AI
Measured against physician standards, with peer-reviewed evidence of quality. The clinical foundation has been published in Annals of Internal Medicine and Mayo Clinic Proceedings.
Supervisor and Judge
An automated evaluator scores conversations against your Policy Document and gives a pass or fail, the clause involved, and a plain-language reason. You get an auditable record that the care delivered matches the care intended.
Escalation, built in
It spots clinical intent and hands off to your nurse with the whole thread. Your team's thresholds decide when it hands over.
Measured in the open
We report safety the way autonomous-vehicle programs report miles: normalized per thousand conversations, so performance is comparable over time and across sites.
Use cases across the patient journey
Solving every intent, across the patient journey.
Care navigation
The right service, provider, or specialist. No more guessing.
Nurse line and in-basket
Spots clinical intent, drafts a reply, and hands off with the whole thread.
Weight management
Program check-ins and coaching between visits.
Care gap closure
Proactive outreach on overdue screenings and labs.
Chronic condition management
Between-visit support for diabetes, hypertension, and more.
Appointment scheduling and triage
Async visits with no appointment needed, or the right visit at the right time.
Medication adherence
Refill reminders and support staying on treatment plans.
Patient education
Hours, parking, labs, and plain-language answers, around the clock.
Questions we hear most
Short answers to what partners ask first. For anything else, request access below and our team will follow up.
What is PatientGPT?
PatientGPT is the patient-facing layer of the intelligent health system platform from K Health. Three pieces are live today: the Policy Document, the Orchestration Layer, and Dynamic Intake. Together they take a patient from a question to a clear next step — information, care navigation, scheduling, messaging, or a clinician.
How is it different from a general-purpose chatbot?
A general chatbot answers and stops. PatientGPT solves the intent. The Orchestration Layer coordinates across care navigation, knowledge, intake, async visits, specialty, and your physicians, and your Policy Document decides where each patient goes.
How does a health system keep it safe?
Your rules are built in. The Policy Document sets where patients go, your Clinical Protocols set when it hands over, and the Supervisor and Judge score conversations against both. Your team's thresholds decide when it escalates, and a handoff carries the whole thread to your nurse.
Can it work with a patient portal, EHR, and scheduling?
Yes. One conversation runs across five doors — website, voice, portal, outreach, and in the clinic — with EMR retrieval behind it, so the patient never starts over. Specific integrations depend on each health system's technical environment and implementation plan.
What about privacy and HIPAA?
K Health works with health-system partners to address security, privacy, and compliance requirements as part of implementation. Your security and compliance teams are welcome to review our architecture and controls during evaluation.
See what it does. Try it yourself
Skip the slides. Get sandbox access and put PatientGPT through the questions your patients actually ask.
Talk to PatientGPT as a patient would- Try the hard cases: ambiguous symptoms, sensitive topics, out-of-scope requests
- Change a rule and watch the next conversation change
- Bring your clinical, digital, and compliance leaders
Request sandbox access
Tell us who you are and we will follow up with access.