Uncomplicate your healthcare with K Health
49 states served
You deserve high-quality care for your new or ongoing medical conditions. Connect with a doctor 24/7.
Healthcare on your time
Chat with a doctor in minutes, get prescriptions sent to your local pharmacy, and get lab tests and imaging when needed.
The care you need
We treat over 300 conditions, making it easy to manage your routine Primary Care and Urgent Care needs.
We’re here when your doctor isn’t
Primary Care and Chronic Condition Management
Stay ahead of your health with preventative visits and day-to-day support.
24/7 Urgent Care
Nights, weekends, or any day of the week. Treatment from world-class clinicians right from your phone.
Mental Health
Manage your anxiety and depression online, and get a custom treatment plan.
Prescription Refills
K Health clinicians can send rapid prescription refills and new refills to your local pharmacy.
Take control of your health
Affordable high-quality care
With your Surest™ plan, routine primary care, urgent care, and chronic condition care from a licensed clinician is always affordable.
Learn more
Make it easy to manage your whole health
Our medical team delivers comprehensive primary care—virtually, on your time. Get help managing chronic conditions, reaching your lifestyle goals, or streamlining your medication regimen.
Get started
80%
Acute Sinusitis
1,295 people had this
15%
Upper Respiratory Infection
251 people had this
5%
Influenza
86 people had this
Check your symptoms the smarter way
Compare your symptoms to others with our smart Symptom Checker. If you want to chat with a clinician, your results will help them get you care fast.
Check it outWHAT WE TREAT
From UTIs to dental infections, we got you 24/7
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Asthma
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Migraines
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Anxiety & depression
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Chronic heartburn or GERD
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Sinusitis
and hundreds more chronic and urgent conditions
Stephanie Foley, MD
Neil Brown, MD
Heather Hylton, MS, PA-C
Lynn Byars, MD
David Morley, MD
See a medical provider you trust
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Our licensed providers were trained at top-tier medical institutions
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They use advanced health AI technology to provide you with personalized care
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And they’re available 24/7, just a text away
Frequently asked questions
Who can receive treatment from K Health?
All medically enrolled members and their adult dependents are eligible for Primary Care and Urgent Care visits.
Medical providers practicing on the K Health platform can treat eligible members within all U.S. states except for Hawaii, 24 hours a day and 7 days a week!
How much does K Health cost?
Affordability is a top priority to ensure Surest members and adult dependents have access to K Health.
Through your benefits, you receive:
– Unlimited text-based visits with medical providers for Primary Care and Urgent Care*
– Treatment for over 300 conditions including anxiety and depression
– Easy prescription management and refills
*24/7 Urgent Care is available for adults ages 18+ in all 49 continental US states. Not available in Hawaii.
What conditions do you treat?
The licensed clinicians practicing on the K Health platform are available via chat and can diagnose more than 300 conditions, prescribe medication for treatment, issue prescription refills, and more.
Clinicians can treat most things you might see an in-person primary care doctor for, including cold and flu symptoms, UTIs, allergies, headaches, rashes, sinusitis, abdominal pain, fatigue, and mental health conditions. Learn more about what we can and cannot treat.
There are sometimes instances when we recommend you see a doctor in person, but K Health-affiliated clinicians can help assess the severity of your condition and provide guidance on what to do next. For example, ear infections and strep throat are two common conditions that require an in-person consultation for diagnosis.
We also don’t treat women with pregnancy-related symptoms or anyone with orthopedic concerns.
We don’t prescribe controlled substances or other high-risk medications that are subject to abuse. Learn more about our Medical Policies.
Can I get a prescription online through the K Health app?
Yes! If a clinician practicing on the K Health Platform decides you need a prescription, they’ll send it to your local pharmacy, or we may be able to mail it to your door.
Can you get anxiety and depression medication online?
Yes! K Health offers anxiety and depression medication prescriptions online as part of your benefits. Complete our online assessment and chat with a clinician to get diagnosed and prescribed medication, if clinically appropriate.
K Health-affiliated clinicians can’t prescribe Xanax or any other controlled substance for anxiety treatment, but there are other prescriptions to treat anxiety that clinicians can prescribe. You can chat with a clinician to put together a treatment plan, then check in regularly to make sure it’s working for you.
Can the clinician order lab tests or imaging?
Yes, clinicians practicing on the K Health platform can order lab tests and imaging as needed. A clinician will be able to follow up with you afterward about your results and answer any questions you may have.
Please note: The cost of these tests are not included in the cost of your virtual visit.
How do I use the Symptom Checker?
It’s easy! Once you create your K Health account and download the K Health app, select “Get treatment now” on the home screen and the app will ask a series of questions to determine what your symptoms mean based on millions of similar patients. Then, you can chat with a doctor to get a treatment plan and prescription if needed.
What happens if the clinician recommends that I see someone in person?
While excellent medical care can be administered remotely, depending on your symptoms, your medical team may recommend that you seek in-person care.
For example, we can’t treat orthopedic conditions remotely, and occasionally conditions like strep throat require an in-person lab test. We’ll always work with you to try and find the right doctor in your area to make things as easy as possible.
