Common conditions we treat

Common conditions we treat

SAY GOODBYE TO THE
PAIN OF A UTI.

Get 24/7 virtual UTI treatment in minutes for just $23.

FAST AND CONVENIENT

Let’s get you feeling better ASAP.

Confirm your symptoms.

Our smart symptom checker gets you accurate answers quickly. It’s powered by millions of people and thousands of doctors who know the signs of a UTI.

Text with a doctor.

Doctors are available via text whenever you need them—no appointment or insurance necessary. They can prescribe any necessary antibiotics—all by phone.

Get same-day relief.

Get your meds right away, so you can get on with your day. If your symptoms don’t get better, clinicians are always just a text away.

K clinicians do not treat UTIs in pregnant women, men, children without an in-person urine sample.

Available in all 48 continental US states. Not available in Alaska or Hawaii.

K Health memberships are not insurance and exclude ancillary services (e.g., labs, equipment, cost of medication, etc). See Terms of Service.

“I joined K Health because smart patients deserve smart health care.”

Chesney Fowler, MD

Emergency medicine

SAFE AND CONVENIENT

How de we treat urinary tract infections (UTIs) online?

Instant answers

Our smart symptom checker brings together data from millions of people like you with similar symptoms to help diagnose and treat what’s wrong – for free.

Expert review

Our expert team of clinicians will review your medical history and ensure safe, effective treatment in minutes.

No sample

In most cases, we’re able to treat UTIs in women without urine samples.

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By treating you remotely and immediately, we save you money.

No surprise fees.

No copays.

No high deductibles.

$23 or less with a $12/mo membership

$80-$250
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MEDICATION

UTI medication we prescribe

Nitrofurantoin

MACROBID

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Ciprofloxacin

CIPRO

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Trimethoprim-sulfamethoxazole

Bactrim, Septra

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Cephalexin

KEFLEX

Learn more

Monurol

Fosfomycin

Learn more

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What is a urinary tract infection?

What are urinary tract infections (UTIs) & what are the symptoms?

A urinary tract infection is an infection that occurs in any part of the urinary tract. Most UTIs occur in the lower urinary tract (the bladder and the urethra), though they can spread to the upper urinary tract (the kidneys).

 

UTI symptoms may include:

  • An intense, persistent and frequent urge to urinate
  • A burning sensation or pain when urinating
  • Passing frequent, small amounts of urine
  • Cloud-colored urine
  • Blood in the urine
  • Strong or foul-smelling urine
  • Pelvic pain (UTI symptom for women only)
  • Pain in the side, lower abdomen, or back
  • Nausea and/or vomiting
  • Fever

 

How do you get a UTI?

UTIs are caused by bacteria that enter the body through the urethra and then multiply in an area or areas of the urinary tract.

Escherichia coli (E. coli) are overwhelmingly the most common cause of bladder and urethra infections. An estimated 80-90% of UTIs are caused by this bacteria. In rarer cases, UTIs can also be caused by fungi, genetic predispositions, other types of bacteria, or an infected prostate.

 

How do you get rid of a UTI?

Antibiotics are usually the first—and most recommended—course of treatment for UTIs. Doctors use the results of a urine culture to identify which bacteria are causing the UTI. Then they can prescribe the best type and dosage of antibiotics to get rid of that bacteria and the infection. In some cases, home remedies can also help mitigate UTI symptoms if taken as directed by a doctor.

Frequently asked questions

Can an online doctor treat a UTI?

Yes, an online doctor can treat a UTI. At K Health, women over the age of 18 can chat with a clinician about their symptoms and get antibiotic treatment for just $23, if medically appropriate. In most cases, we are able to treat UTI without a urine sample.

UTI in children and men generally require lab testing for diagnosis.

Learn more about our Medical Policies

Can I get UTI antibiotics online?

Yes! You can get a UTI diagnosis and antibiotic treatment with K Health, just by chatting with a clinician. They can evaluate your symptoms and prescribe antibiotics if they determine you need them. UTI in children generally requires lab testing for diagnosis.

How do I get my prescription?

If one of our K-Affiliated doctors believe it to be medically appropriate, they will write a prescription to a local pharmacy of your choosing. To get a prescription you will be required to submit the following information:

  1. Your home address
  2. The address and name of the pharmacy you want the prescription sent to
  3. A selfie to confirm verify against your submitted ID

How do I connect with a doctor online?

Simply download the K Health mobile app and start sharing your symptoms with our intelligent system. After a few questions, a doctor or clinician will join the conversation to prescribe a personalized treatment plan, if medically appropriate.

How much does K Health cost?

It’s free to use the symptom checker.

If you want to chat with a clinician, a one-time visit costs $23. This includes three days of follow-up.

Our K Health membership includes nearly everything K Health offers for $12/month.

  • Unlimited text-based visits with board-certified clinicians
  • Doctors online day and night for Primary Care and Urgent Care*
  • Access to our Mental Health program
  • Free Pediatrics care for your kids over 3-17
  • Easy prescription management and renewals management, plus steep discounts
  • As always, no insurance needed, all on your own schedule


*24/7 Urgent Care is available in all 48 continental US states. Not available in Alaska or Hawaii.

K Health memberships are not insurance and exclude ancillary services (e.g., referrals, labs, equipment, cost of medication, etc). See Terms of Service.

Learn more about what we can and cannot treat

Do you need insurance to use K Health?

Nope!

One-time visits cost $23, or you can sign up for our K Health membership for $12 per month and get access to Primary Care, Urgent Care, Pediatrics, our mental health program, and more.

Our ED treatments start at $11/month.

Our symptom checker is always free to use.

Learn more about our approach to pricing

K Health memberships are not insurance and exclude ancillary services (e.g., labs, equipment, cost of medication, etc). See Terms of Service.

Can I use my insurance to pay for this?

No, but it’s cheaper than your insurance copay so you still win!

Can I use an FSA or HSA to pay?

Yes, prescription medication, telemedicine, and telehealth visits are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA) and health reimbursement arrangement (HRA).

You can submit a claim to be reimbursed by your FSA, HSA, or HRA provider whenever you make a payment to K Health for your medication, K Health membership (which includes unlimited Primary Care, Mental Health, Pediatric, and Urgent Care visits), specialized treatment plans, or one-time visit.

If you have an FSA or HSA debit card, it can be used to pay for one-time K Health visits or prescriptions you pick up in-person at the pharmacy. You can’t use your FSA or HSA debit card for any recurring payments, which includes a K Health membership or an ED treatment plan.

Does K Health offer discounts on medication?

Discounts are available with the RxSaver Card, which can save you up to 80% on many medications.

Here’s how to use it:

Show your RxSaver card (located in the app under “Profile” > “RxSaver Card”) to your pharmacist when you pick up your prescription. Ask them to check the RxSaver discount price, and to compare it to your insurance or Medicare plan price (if you have insurance or Medicare). You and your pharmacist can determine the lowest price available.

To get an idea of price before picking up your medication, visit rxsaver.com and search for your medication.

Can I still use K Health if I don’t have a UTI?

Yes! In addition to UTI treatment, you can chat with a doctor through our app for any symptoms. K-affiliated doctors can diagnose, prescribe medication, fulfill refills, order labs, send referrals, and more—all online. Learn more about what we treat and our refill policy here.

What’s included in the K Health membership?

Our K Health membership includes nearly everything K Health offers for $12/month. You can also pay upfront for the year to save $45.

  • Unlimited text-based visits with board-certified clinicians
  • Doctors online day and night for Primary Care and Urgent Care*
  • Access to our Mental Health program
  • Free Pediatrics care for your kids 3-17
  • Easy prescription management and renewals, plus steep discounts
  • As always, no insurance needed, all on your own schedule


*24/7 Urgent Care is available in all 48 continental US states. Not available in Alaska or Hawaii.

K Health memberships are not insurance and do not include any ancillary services, (i.e.) laboratory tests, durable medical equipment, appointments with other providers or specialists that we may refer you to, emergency or in-person urgent care facility visits; cost of medication and other referrals. See Terms of Service.

Learn more about what we can and cannot treat

Are there any conditions that K Health does not treat?

Our clinicians can diagnose and treat most things you might see an in-person primary care doctor for. However, there are sometimes instances when we recommend you see a doctor in person.

For example, ear infections and strep throat are two common conditions that require an in-person consultation for diagnosis. However, our clinicians can help assess severity and provide guidance on what to do next.

We also don’t treat women with pregnancy-related symptoms, or anyone with orthopedic concerns.

We don’t prescribe controlled substances, and we cannot prescribe other high risk medications that are subject to abuse. Learn more on our Policy page.

Is the data I share with K Health private?

K Health is HIPAA compliant and we apply high-security standards to protect your personal information and your privacy. K Health is also compliant with the California Consumer Privacy Act (“CCPA”). We will use your data only to improve our services and to provide them to you. You can learn more about our privacy policy here.

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