GET LICE TREATMENT ONLINE

Chat with a medical provider about lice today. Only $49 for your first month of membership.

• Medical providers available 24/7

• Same-day prescriptions

• No appointment or insurance needed

• Pay $49 for your first month of unlimited visits or $73 for one visit

  • Licensed providers

  • 9M+ users, 50k+ ratings

  • Available 24/7 in 48 states

HOW IT WORKS

Feeling better starts here

Get an account

Pay a flat fee, regardless of insurance status. A K Health membership is $49 for your first month, which includes unlimited virtual visits, or a one-time visit is $73.

Chat with a provider

Text with medical providers whenever, from wherever—no appointment needed.* Bypass hold music, travel time, and waiting rooms.

Start feeling better

Your provider shares your treatment plan, and if needed they’ll send a prescription to your local pharmacy. Text us 24/7 if you don’t feel better soon.

*Available for adults 18+ in all 48 continental US states. Not available in Alaska or Hawaii.

K Health memberships are not insurance and exclude ancillary services (e.g., labs, equipment, cost of medication, etc). Medical care is provided by K Health’s affiliated professional corporations. See Terms of Service.

The benefits of getting treatment with K Health

Instant info

Our smart Symptom Checker brings together data from millions of People Like You to provide you with information–for free.

Care when you need it

Doctors are available 24/7 via text—no appointment or insurance necessary.

Same-day relief

Get medication ASAP and get on with your day. If your symptoms don’t improve, we’re always a text away.

No wasted time

Get the treatment you need without changing your plans. You won’t miss waiting at an urgent care.

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Health shouldn’t
require wealth

By treating you remotely and immediately, we save you money.

Blue check No surprise fees

Blue check No copays

Blue check No high deductibles

$73

$80-$280*
LEARN MORE ABOUT PRICING

*Based on a survey of out-of-pocket costs at 1,229 urgent care clinics across 43 U.S. states

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Lice FAQs

Can I treat lice online?

Lice are tiny parasitic insects that live on the human body and feed on blood. They tend to live in areas of the body covered with hair, such as the scalp or pubic area. Sometimes they require treatment with prescription-strength shampoo or lotion. 

You can get a lice treatment online. If you think you have lice, make an appointment with one of our K Health providers. They can review your symptoms and, if appropriate, write you an electronic prescription for treatment that you can pick up at your preferred pharmacy. Quick treatment can prevent the lice from spreading and becoming a recurrent problem.    

Symptoms of lice 

Symptoms of lice may include intense itching in the areas of infestation. Sometimes the skin has an allergic reaction to the lice bites, which causes a skin rash. The itching can be so intense that the scratching causes bacterial infections in the skin.

How are lice treated? 

Lice infestation treatment involves over-the-counter (OTC) or prescription-strength shampoos and lotions. It also involves washing all clothing, bedding, and towels used by the person with the lice infection in hot water of at least 130°F and machine drying them using the hot cycle. Any items that cannot be laundered can be sealed in a plastic bag for two weeks. 

OTC treatments have specific instructions that must be followed. Most OTC treatments do not kill nits, so a second application is sometimes necessary to kill the nymphs when they hatch. Sometimes, a person needs treatment with prescription medicine that kills the lice, but this is not always necessary. 

OTC lice treatment medications include one of the following active ingredients:

  • Pyrethrins combined with piperonyl butoxide: Brand name products include A-200, Pronto, R&C, and Triple X. Pyrethrins kill only live lice and not the eggs (nits). A second treatment is usually recommended nine to ten days after the initial treatment to kill any newly hatched lice. These products are approved for children two years and older.
  • Permethrin lotion 1%: The brand name product is Nix. This lotion has approval from the FDA for treating head lice. Permethrin kills live lice but not the unhatched eggs. It may continue to kill newly hatched lice for several days after initial use. A second treatment is suggested on day nine to kill any newly hatched lice. This product is safe to use on children two months of age and older. 

After completing a full treatment, if you still see actively crawling lice, make an appointment with a healthcare provider for a prescription-strength treatment. 

Are lice contagious?

Lice spreads from person to person through head-to-head contact. They cannot jump or fly but spread through crawling. This doesn’t necessarily mean your head must touch the head of someone with lice to get it. Lice can also spread through personal items such as hats, hairbrushes, or hair accessories. 

Is there prescription-strength lice treatment?

You may need a prescription-strength treatment if you still notice living lice after completing an OTC treatment. Prescription-strength treatments include products with the following active ingredients: 

  • Benzyl alcohol lotion, 5%: The prescription product containing this ingredient is Ulesfia lotion. This product kills lice but not the eggs. Seven days after the initial treatment, a second treatment is needed to kill newly hatched eggs. This product is safe for children six months and older. This lotion is sometimes irritating to the skin. 
  • Ivermectin lotion, 0.5%: This prescription product kills live lice, and while it does not kill the eggs, it does appear to kill the newly hatched lice. It is most effective when applied to dry hair without combing. 
  • Malathion lotion, 0.5%: The prescription product containing this active ingredient is Ovide. This product kills live lice. It also partially kills some eggs. A second treatment is recommended if lice are present seven to nine days after the initial treatment. Only use this product on children six years and older. This lotion can sometimes be irritating to the skin. It is not safe to use electrical heat sources such as hair dryers, curlers, or flat irons on your hair when using this product as it is flammable. 
  • Spinosad 0.9% topical suspension: The prescription product containing this ingredient is Natroba. This product kills live lice along with the unhatched eggs. A second treatment is typically not required. Nit combing is also not required. This treatment is safe for children six months of age and older. 

When using prescription-strength lice products, follow these helpful hints:

  • Never use extra amounts of the treatment than recommended. These products may be dangerous when overused. 
  • Keep these products out of the eyes. Immediately flush with lots of water if they get into the eyes. 
  • Do not use these products more than two or three times with the same medication if it is not working. Call your medical provider if there are still crawling lice after two treatments.
  • Do not use two different head lice products at the same time unless directed to do so by your pharmacist or medical provider.
  • Rinse these products out of your hair in the sink rather than the shower to minimize exposure to your skin. Use warm water rather than hot to decrease absorption into the skin. 

Which prescription is best for lice?

After taking a look at your current symptoms, your doctor will help you decide which treatment is best for you. Many times, two treatments are required to kill all the lice. If after two treatments you are still seeing live lice, call your medical provider. The lice may have developed a resistance to that product, and you may need to try a different one. 

How much does it cost to treat lice?

K Health offers efficient and cost-effective appointments to help keep your costs down. Generally, our fee is less costly than it would be to see a doctor in person. For $73, you can chat with one of our licensed healthcare providers. They will review your symptoms and, if appropriate, send you a prescription for your treatment to the pharmacy of your choice. How much it costs to treat lice depends on if you have insurance and how much your pharmacy charges for the treatment. 

Preventing lice 

Follow these tips to help decrease your chance of getting lice or control the spread. These are also great tips to teach kids who are more likely to get lice.

  • Avoid touching your head to another person’s head while playing or participating in activities such as sports, playing on the playground, at camp, or a sleepover. 
  • Do not share clothing such as hats, scarves, hairbrushes, or hair accessories. 
  • Disinfect brushes and combs used by a person with lice by soaking them in hot water, at least 130° F, for five to ten minutes. 
  • Do not lie on the bed, couch, pillow, carpet, or stuffed animals that have been in recent contact with a person with lice. 
  • Machine wash in hot water and dry with heat all the clothing, bed linens, towels, and other items that a person with lice wore or used during the two days before treatment. 
  • Seal up any fabric items that are not washable into plastic bags and store them for two weeks. 
  •  Vacuum the floor and furniture where the person with lice sat or lay. 

How do I know if I have lice?

If you have had recent exposure to lice or if you are experiencing itching, check your hair for signs of lice, such as tiny crawling bugs or signs of their eggs. The eggs are small white flecks that usually attach to the root of the hair. You may need a magnifying glass to see them.

Stephanie Foley, MD

Stephanie Foley, MD

Neil Brown, MD

Neil Brown, MD

Heather Hylton, MS, PA-C

Heather Hylton, MS, PA-C

Lynn Byars, MD

Lynn Byars, MD

David Morley, MD

David Morley, MD

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Frequently asked questions

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Can I get a prescription online through the K Health app?

Yes! If a clinician practicing on the K Health Platform decides you need a prescription, they’ll send it to your local pharmacy, or we may be able to mail it to your door.

Learn more about what we treat and our refill policy.

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What’s included in the K Health membership?

Our K Health membership includes nearly everything K Health offers:

  • Unlimited text-based visits with licensed medical providers
  • 24/7 Urgent Care without an appointment
  • Flexible appointments for chronic condition management
  • Easy prescription management and renewals
  • Treatment for anxiety and depression, including medication shipped to your door (medication cost not included)
  • As always, no insurance needed, all on your own schedule

*24/7 Urgent Care is available in 48 states of the US. Not available in Alaska or Hawaii.

K Health memberships are not insurance and do not include any ancillary services, (e.g.) laboratory tests, durable medical equipment, appointments with other providers or specialists that we may refer you to, emergency or in-person urgent care facility visits; cost of medication and other referrals. Medical care is provided by K Health’s affiliated professional corporations. See Terms of Service.

Learn more about what we can and cannot treat

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How much does K Health cost?

If you want to chat with a medical provider, you can purchase a membership for just $49 for the first month, which gives you access to:

  • Unlimited text-based visits with licensed medical providers
  • 24/7 Urgent Care without an appointment
  • Flexible appointments for chronic condition management
  • Easy prescription management and renewals
  • Treatment for anxiety and depression, including medication shipped to your door (medication cost not included)
  • As always, no insurance needed, all on your own schedule

After your first month, you’ll automatically be enrolled in a quarterly plan (which is $147 each time). You’re free to cancel until 1 day before your membership renewal date.

If you prefer, you can instead pay for a one-time virtual visit, which costs $73 and includes 1 week of follow-up chats. You can also download the K Health app and use our smart Symptom Checker for free.


*24/7 Urgent Care is available in 48 states of the US. Not available in Alaska or Hawaii.

K Health memberships are not insurance and do not include any ancillary services, (e.g.) laboratory tests, durable medical equipment, appointments with other providers or specialists that we may refer you to, emergency or in-person urgent care facility visits; cost of medication and other referrals. Medical care is provided by K Health’s affiliated professional corporations. See Terms of Service.

Learn more about what we can and cannot treat

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Do you need insurance to use K Health?

Nope!

We’ve created efficient ways to bring the cost of healthcare way down and make quality care accessible to everyone, without needing to use health insurance.

You can sign up for our K Health membership which includes access to our Primary Care program, 24/7 Urgent Care visits, treatment for anxiety and depression, and more,* or you can pay for a one-time virtual visit. Plus, our Symptom Checker is always free to use.

Learn more about our approach to pricing

*24/7 Urgent Care is available in 48 states of the US. Not available in Alaska or Hawaii.

K Health memberships are not insurance and do not include any ancillary services, (e.g.) laboratory tests, durable medical equipment, appointments with other providers or specialists that we may refer you to, emergency or in-person urgent care facility visits; cost of medication and other referrals. Medical care is provided by K Health’s affiliated professional corporations. 

See Terms of Service.

Learn more about what we can and cannot treat

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Can I use my insurance to pay for K Health?

With the exception of certain Surest and Elevance Health plans, we don’t accept insurance to pay for K Health memberships, one-time Urgent Care virtual visits, or mail-order medication, but we keep our prices low to keep medical care accessible to everyone. In many cases, our prices are lower than your insurance copay would have been!

If your medical provider prescribes you medication to pick up at your local pharmacy or orders bloodwork to a lab of your choice, you can use your insurance at those locations.

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Are there any conditions that K Health doesn’t treat?

K Health-affiliated medical providers can diagnose and treat most things you might see an in-person primary care doctor for. However, there are sometimes instances when we recommend you see a doctor in person.

For example, ear infections and strep throat are two common conditions that require an in-person consultation for diagnosis. However, K Health-affiliated providers can help assess severity and provide guidance on what to do next.

We also don’t treat anyone who:

  • is under 18 years old
  • lives in Hawaii or Alaska
  • has a medical condition that requires a specialist (on a case by case basis)
  • is currently pregnant
  • is currently being treated for cancer with chemotherapy or radiotherapy
  • has an autoimmune disease
  • is currently on immunosuppressants
  • is diagnosed with AIDS
  • is currently in hospice care
  • has a history of organ transplant
  • is dependent on oxygen
  • has significant liver, kidney, or other organ failure
  • is seeking medical management related to worker’s comp or injury litigation

We don’t prescribe controlled substances, and we cannot prescribe other high-risk medications that are subject to abuse. Learn more in our Medical Policies.

*24/7 Urgent Care is available in all 48 continental US states. Not available in Alaska or Hawaii. K Health memberships are not insurance and exclude ancillary services (e.g., referrals, labs, equipment, cost of medication, etc). Medical care is provided by K Health’s affiliated professional corporations. See Terms of Service.

Learn more about what we can and cannot treat

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Is the data I share with K Health private?

Yes!

The K Health app is governed by HIPAA, and we apply high-security standards to protect your personal information and your privacy. K Health is also compliant with the California Consumer Privacy Act (“CCPA”). We will use your data only to improve our services and to provide them to you. You can learn more in our Privacy Policy.

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Do you provide doctor’s notes and sick notes?

During a visit, K Health-affiliated medical providers can only provide a note stating the date when they saw you and that care was provided.

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Can I really chat with a doctor whenever I want to?

Yes! Licensed clinicians are available 24/7 via the K Health app for Urgent Care needs in all 48 continental US states. Not available in Alaska or Hawaii.

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